“I’d like my money back please,” I said. She sat up flawlessly in front of the computer terminal with her hair pulled back so tightly on her head that her facial characteristics were morphed into a different person.
She momentarily stopped conversing with the computer and turned sharply in my direction and shouted, “What is it you wanted?”
“I‘d like my money back please.” I demanded.
I continued, “I was at your office last week and purchased some services that did not work. I am also returning your prescription for Celebrex, 4 unused Celebrex sample packages, a two page explanation on how to take Advil, a 3 page disclaimer for unintended consequences or therapeutic side effects and the printed copy of the diagnosis. Also, on the way over to your office, I tried to get my money back from the pharmacy for the Celebrex that did not work, but the pharmacy explained that since you wrote the prescription I would have to get my money back from you. So here is a copy of my Celebrex charges for $76 plus a copy of the charges I spent here at your business for $456 for a total of $532. I would like a refund.”
She looked at the documents I had given her and casually remarked, “Mr. Sherwood this is not a business, you can not get your money back.” I explained “Well the salesman worked here that sold me this prescription and the diagnosis he provided assured me I would be better in just a few weeks. I’m not better and I’d like my money back. “Now I know it is a mistake because we have no salesman that work here,” she remarked abruptly. “And further”, she explained, “We are not a business this is a Doctor’s office.”
Follow this blog to read the rest of the story.
No comments:
Post a Comment